Zymbler is an AI agent for your WhatsApp. It answers every customer in seconds, day and night, asks the right questions, remembers what they told it, and hands over to your team when it matters.
Built on the official WhatsApp Business Platform
Instagram, Facebook and website leads · coming soon
One inbox handles both jobs. You choose which agent answers on each number, and your team can step into any chat.
It replies in seconds, day and night, asks your questions one at a time, and notes what each customer wants. The ready ones come to you.
It answers from what you’ve told it, remembers each customer the next time they message, and hands anything tricky to your team.
A customer messages your business at 10:47 PM. Here’s what the next twelve hours look like — with Zymbler, and without.
10:47 PM
Customer messages: “is it open?”
10 HOURS · YOU’RE ASLEEP
8:30 AM
You see the message.
8:31 AM
Reply: “Sorry, just saw this!”
8:33 AM
Them: “I booked somewhere else.”
1 LEAD LOST
10:47 PM
Customer messages: “is it open?”
10:47 PM
Reply: “We open at 9. Want me to note a time for you?”
10:48 PM
Them: “11 AM tomorrow?”
10:48 PM
Reply: “Noted. The team confirms first thing.”
8 HOURS · REQUEST WAITING
8:30 AM
You see the request, details ready.
8:31 AM
You confirm 11 AM.
2.5 HOURS · CUSTOMER ON THE WAY
11:00 AM
Customer walks in. On time.
1 BOOKING GAINED
No flows to build and no scripts to write. Three steps, and your customers get answers tonight.
In your own words: what you sell, what customers ask, the questions to ask them, when a person should take over, and how to sound.
A short popup from Meta connects your WhatsApp Business number. Built on the official WhatsApp Business Platform. See the steps
Every message gets a reply in seconds, day and night. You watch, step in, or hand back from one inbox.
While it chats, the agent keeps notes on each customer and reads them before every reply. So when someone comes back, days later, it picks up where you left off.
Tuesday · 10:47 PM
Hi, do you do family trips in December?
We do, Maya. How many of you are traveling, and when?
2 adults, 2 kids. Second week of December.
Lovely. Is there a budget you’d like me to stay within?
Mid-range, and a pool would be nice. I’ll think and come back.
What Alex remembers
Maya
Where things stand
Wants a mid-range family trip in the second week of December, with a pool. Said she’d come back.
Team note · Priya
Prefers messages in the morning.
Read by the agent, never quoted to the customer
Friday · 9:12 AM
3 days laterHi again, did you find anything?
Welcome back, Maya. For your family trip in the second week of December, I have two mid-range options with a pool. Beaches or mountains?
Hover a phrase to see where it came from
Three kinds of business, one agent working the late shift while the owner is somewhere else. Here’s what each of them finds in the morning.
Horizon Holidays
Travel agency · Owner at the airport
Dates, headcount and budget are noted as the customer answers, and the winter brochure goes out from the Library. The owner gets an email the moment a lead is ready.
Overnight
10:52 PM
Maya asks about family trips
10:55 PM
Winter brochure shared
10:56 PM
Owner emailed: hot lead
What Alex learned
Brightside Solar
Solar installer · Team asleep
Roof direction, timing and the customer’s name are recorded as the chat goes. The team starts the morning with every lead scored and knows who to call first.
Overnight
11:52 PM
Lucas asks about solar for his home
11:54 PM
Roof and timing recorded
8:10 AM
Sam takes over and calls first
The inbox this morning
Riverside Dental
Dental clinic · Clinic closed
The agent takes the details for a cleaning and hands anything it shouldn’t answer to the team, with a one-line reason. When the chat goes quiet, it takes it back.
Overnight
1:15 AM
Noah asks to move a treatment
1:16 AM
Handed to the team, with the reason
8:00 AM
Elena confirms the new time
The handover
The question every owner asks: what if it says something it shouldn’t? Here’s one conversation, and what the agent does at each turn.
Can you do it cheaper if I book today?
Alex · AI
I can’t offer a discount, but the mid-range option includes breakfast. Shall I check your dates?
It only says what you’ve written down. It never invents prices or discounts.
I’d rather talk to a person.
Alex handed over · “Wants to talk to a person”
It knows when to hand over, and tells your team why.
Priya took over
Anyone on your team can take over in one tap, and hand back when they’re done.
STOP
Opted out · never messaged again
“Stop” means stop.
Start with one number. Add your team, more numbers and your whole customer list when you’re ready.
Still curious? Email hello@zymbler.com.
Yes. You connect it through Meta’s own popup, and your customers keep messaging the same number. Where Meta allows it, you can even keep using the WhatsApp Business app on your phone at the same time. How to connect a number that’s already on WhatsApp.
No. Zymbler connects your number to the official WhatsApp Business Platform (Meta’s Cloud API) through Meta’s own popup, so there’s no separate provider to sign up with. Meta bills its message fees to your own WhatsApp Business account. See the connection, step by step.
It works from what you write: your business, what customers usually ask, the questions to ask them, when to hand over and how to sound. It only states prices and policies you’ve written down, and it never invents discounts.
Yes. While it chats, it keeps notes on each customer: their name, what they want, when, budget, where and how many, plus a short note on where things stand. It reads them before every reply, so it picks up where you left off, even days later. How memory works.
It’s where your WhatsApp leads live: each customer’s details, notes, lead score and whole chat, in one inbox your team shares. You can import contacts from a spreadsheet. See the team inbox.
It hands the chat to your team with a one-line reason and emails the owner. You pick it up from the inbox.
Yes. It replies in seconds at any hour, 24/7, and anything that needs a person waits in the inbox for your team, with an email to the owner.
Yes. Anyone on your team can take over any chat in one tap and hand it back when they’re done. You can also let chats return to the agent on their own after a quiet period you choose, from 1 to 24 hours.
Meta charges its WhatsApp message fees directly to your own WhatsApp Business account, using the payment method you add in Meta. From 1 October 2026 that includes replies to customers, at the utility rate for their country. Read WhatsApp fees, explained, or Meta’s pricing page for the current rates.
It can reply in each customer’s own language. You choose this when you set up the agent.
Your customers, notes and chats belong to your business and are kept separate from every other business. Our Privacy Policy has the details.
Describing your business and connecting your number takes minutes. The first time you connect, Meta may ask you to verify your business, which can take longer.
Yes. Email hello@zymbler.com and someone on our team will reply.
Describe your business in your own words, connect your WhatsApp number, and let Zymbler answer tonight.