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Guides, walkthroughs and answers to the questions teams ask while setting up Zymbler.

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Getting startedWelcome to ZymblerHow a WhatsApp message becomes a reply in seconds, notes on the customer, and an email to you when the lead is ready.
Connecting MetaMeta integration: the full pictureHow the connection works, what gets created where, and the order to do things in.
Using ZymblerHanding a chat to your teamWhen the agent steps aside, who gets emailed, how to take over, and how it picks back up.
Troubleshooting'Phone Number In Use' errorThe number is registered elsewhere. Identify where, and how to release it.
Billing & accountWhatsApp fees, explainedMeta bills your WhatsApp account directly. Here's how that works alongside Zymbler.

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Getting started2

What Zymbler does, what you need before you connect WhatsApp, and how a customer's first message becomes a lead you can act on.

Connecting Meta9

Set up your WhatsApp Business number end-to-end. Where most teams get stuck — and how to unstick yourself.

Handing chats to your team, message templates, the 24-hour window and WhatsApp's messaging limits.

Troubleshooting5

Specific errors and edge cases. If something's broken or unexpected, start here.

Billing & account1

How the WhatsApp messaging fees work, and how they're separate from your Zymbler subscription.

WhatsApp fees, explained

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