Welcome to Zymbler

Zymbler is an AI-powered CRM built around one job: turn every lead that lands in your inbox — from any channel — into a conversation that converts. This article gives you the lay of the land before you set anything up.

The problem we solve

Most leads don't die on the demo call. They die in the 12-hour window between a curious DM and the first reply. By the time a rep wakes up and sees it, the lead has already poked three competitors.

Zymbler keeps that window from opening. An always-on AI agent picks up the first message in seconds, asks the qualifying questions a good rep would ask, and quietly hands hot leads to a human with full context.

How it works, in one diagram

Lead arrives → AI picks up → Qualifies → Routes to:
   (Meta Ad)      (in seconds)   (auto-scores)   - Human rep, if hot
   (WhatsApp)                                    - Nurture queue, if warm
   (Instagram)                                   - Closed/lost, with reason
   (Web form)

What you'll connect

• Meta channels — Facebook Page (for Lead Ads and Messenger), Instagram Business account, WhatsApp Business number.
• Web forms — JavaScript snippet on your site, or a POST endpoint for your custom forms.
• Inbound calls — optional, via your existing telephony provider.
• Your CRM — HubSpot, Salesforce, or Pipedrive sync is one-click on the Business plan.

What you'll build inside Zymbler

• Flows — branching conversations that the AI agent runs. Each flow has a persona, qualification questions, and handoff rules.
• Channel routing — assign each Page, IG account, or WhatsApp number to a flow.
• Human handoff rules — when a lead is hot (or stuck), the AI pings the right rep with a one-line summary.
• Pipeline analytics — channel-level CAC, conversion, and cohort retention dashboards.

How long this takes

For a new Zymbler customer who already has a Facebook Page and a spare WhatsApp number: 10–20 minutes end-to-end.

If you need to convert your Instagram to a Business account, free up a WhatsApp number, or verify your business with Meta first: 30–60 minutes, plus 24h–7 days waiting on Meta-side reviews (Display Name approval, Business Verification).

The rest of this help center walks you through each step.