Welcome to Zymbler

Zymbler is an AI agent for businesses that sell and serve over WhatsApp. You describe your business in your own words, connect your WhatsApp number, and the agent takes it from there. This article gives you the lay of the land before you set anything up.

The problem we solve

A customer messages at 10:47 PM. You're asleep, driving, or with someone else. By morning they've booked somewhere else. Every unanswered message is a lead gone cold, or a customer who felt ignored.

The agent answers straight away, asks what you'd ask, notes what the customer wants, and lets you step in for the ones worth your time.

How a message becomes a lead

Customer messages your WhatsApp number
  (including from an ad that opens a WhatsApp chat)
        ↓
The agent replies in seconds, asks your questions
        ↓
It notes what it learns: what they want, when, budget,
where, how many, name
        ↓
It scores the lead and emails you when one is ready
        ↓
You take over any chat from the shared inbox

What you'll set up

• Your agent — describe your business, what you sell, what to ask, when a person should take over, and the tone to use. The agent knows what you tell it, nothing more.
• Your WhatsApp number — connected through a short Meta popup. Where Meta allows it, you can keep using the WhatsApp Business app on your phone at the same time.
• Your Library — photos, a brochure, or links the agent can share when a customer asks.

What happens once it's running

• The agent replies to every incoming message, day and night, and only states prices and policies you've written down.
• When your rules say a chat should go to a person, it hands over with a one-line reason and stops replying so your team can take it from there.
• When it marks a lead ready, you get an email — and it keeps chatting until someone steps in.
• Your team works every chat from one shared inbox, and can take over or hand back at any point.

How long this takes

Describing your business and connecting a WhatsApp number that's ready to go takes minutes. If you still need to set up a Meta Business Account or verify your business first, add time for those Meta-side reviews — see the next article for what to have ready.