WhatsApp AI agent for solar companies

The first message is nearly always the same: “How much for solar?” The honest answer is “it depends”, followed by four or five questions. Those questions are where leads go cold. The installer is on a roof, the office is shut, and by the time someone replies the homeowner has asked two other companies.

The questions it asks

You write them yourself when you set up the agent, in plain words: what you sell, what customers usually ask, what you need to know before a site visit, and when a person should take over. For most installers that means whether they own the home, the monthly bill, the roof, the location and the timeline.

It asks one at a time, the way a good salesperson would, and it doesn't ask what it already knows. If Lucas comes back on Friday, the agent picks up from its notes instead of starting again.

Your team opens that card instead of scrolling back through the chat. It shows what Lucas wants and what nobody has asked yet. Each lead also gets a score from 0 to 100, so the ones worth a call first are easy to spot.

Prices, brochures and photos

The agent only states prices and policies you've written down, and it's told never to make up a discount. If your packages have starting prices, give it those; if every system is quoted after a visit, tell it so and it will say so.

It can share up to 10 items from your Library: a brochure, photos of past installs, a link to your financing page. It knows each item by the description you write, so describe them well. It doesn't read inside the PDF.

When your team steps in

When a lead is ready, you get an email with what they want, and the agent keeps the conversation going until someone on your team picks it up. Anyone can take over from the shared inbox with one tap and hand it back when they're done.

Some chats shouldn't stay with the agent at all: a customer asking for a person, say, or a complaint. You write those rules too. When one applies, the agent hands the chat over with a one-line reason for your team and stops replying in it.

What it doesn't do

• It can't open photos. Homeowners often send a picture of the bill or the roof. The agent thanks them and hands the chat to your team, who open the photo in Zymbler's inbox. That's why it asks for the bill as a number up front.
• It doesn't chase. It replies when customers message; it won't follow up on a quote by itself. To nudge a list, your team sends an approved template, and any reply goes back to the agent.
• It doesn't size systems. It only knows what you've told it.

Meta bills you for each reply the agent sends once the number's 1,000 free service messages for the month are used (your team's replies count too), apart from replies inside a Click-to-WhatsApp ad's free window. The pricing calculator shows what that comes to for your volume.