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WhatsApp API pricing in India

WhatsApp API pricing in India from 1 October 2026: ₹0.8631 per marketing message, ₹0.115 for most others, and 1,000 free service messages per business number.

Updated By the Zymbler team

The short answer
On Meta's rate card effective 1 October 2026, WhatsApp API messages to an Indian (+91) number cost ₹0.8631 for each delivered marketing message and ₹0.1150 for each utility, authentication or service message. Each business phone number gets 1,000 free service messages a month.

WhatsApp API rates in India

Meta's rate card effective 1 October 2026 sets these list rates, per delivered message to a +91 number.

CategoryINRUSD
MarketingOffers, promotions and announcements you start with a template.₹0.8631$0.0118
UtilityUpdates tied to something the customer did or asked for: order updates, fee or appointment reminders.₹0.1150$0.0014
AuthenticationOne-time passcodes for logging in or verifying.₹0.1150$0.0014
ServiceYour free-form replies inside the 24-hour window after a customer messages you.₹0.1150$0.0014
Authentication-internationalOne-time passcodes to +91 numbers from a business based outside India, charged only once Meta deems it eligible (over 750,000 messages in 30 days to users in the 18 markets with this rate).₹2.4971$0.0304

Source: Meta's pricing page. Meta can change rates only on the first day of a quarter, and we haven't seen a date for the next change.

The rate follows the customer's number

Meta prices each message by the recipient's country code, not by where your business is. An Indian business messaging a +971 number pays the UAE rate, which is ₹4.2114 for marketing. A business abroad messaging a +91 number pays the India rate above.

What is free

  • 1,000 service messages a month. Per business phone number, with no rollover. Group sends draw from the same 1,000, one for each delivered recipient.
  • Click-to-WhatsApp ad window. When someone messages you from a Click-to-WhatsApp ad in the WhatsApp phone app (Android or iPhone, not desktop or web) and you reply within 24 hours, Meta opens a free window. Meta's developer pricing page says it may stay open for up to 7 days; the WhatsApp Business website says 72 hours, so plan on 72. Marketing, utility, authentication and service messages are free inside it.
  • Messages from customers to you. Meta doesn't charge for them.
  • Messages that aren't delivered. Meta charges only for delivered messages.

Replies were free from November 2024 until 30 September 2026. The pricing-change guide covers what changed.

Tax

Meta's FAQ says “the applicable VAT, GST, sales tax or any other applicable tax will be included in your invoice.” It doesn't give a rate for India, so this page doesn't either. The rates above are Meta's list rates.

Billing in rupees

Meta requires eligible India-based customers to move all their Messaging accounts to INR by 31 December 2026. From 1 January 2027, it stops delivering messages from their accounts in any other currency. Eligible means Solution Providers and directly integrated businesses whose Sold-To country in Meta's Billing Hub is India. Check the currency on each Messaging account in Meta's tools, and if you aren't sure this applies to you, ask Meta or your provider.

Volume tiers

Meta applies volume tiers to utility and authentication messages only, at very high monthly volumes. Service and marketing messages have no tiers, so a small business pays the rates above.

Three example monthly bills

Three made-up businesses, worked out the same way as the calculator below.

A coaching institute

Answers 500 admission inquiries of 4 replies each (service) and sends 600 fee reminders (utility).

2,000 replies − 1,000 free = 1,000 billed × ₹0.1150 = ₹115.00600 utility messages × ₹0.1150 = ₹69.00

₹184.00a month

A neighborhood shop

Sends one festive-offer broadcast to 2,000 customers (marketing) and answers 100 chats of 3 replies each (service).

300 replies − 300 free = 0 billed × ₹0.1150 = ₹0.002,000 marketing messages × ₹0.8631 = ₹1,726.20

₹1,726.20a month

A real-estate broker

Answers 1,000 chats of 5 replies each (service). 60% start from Click-to-WhatsApp ads.

5,000 replies − 3,000 from ads − 1,000 free = 1,000 billed × ₹0.1150 = ₹115.00

₹115.00a month

We count replies to ad chats as free and don't take them out of the free 1,000. That assumes they fall inside the ad's free window, and Meta doesn't say whether they use up the free 1,000.

Work out your own bill

Enter your monthly volumes. The calculator starts on India's rates.

Calculator

Meta prices by the country code of the customer's phone number, not where your business is. Type a country, like Kenya or Australia, and we choose the matching rates.

One customer conversation, however long.

Count every message your agent or team sends.

Each gets 1,000 free replies a month.

Percent. Replies inside the ad's free window cost nothing.

Messages you start (templates)

Estimated Meta bill, per month
₹230≈ $2.80

One chat of 6 replies costs ₹0.69 once your free replies are used. Before taxes.

Message typeCost
Replies inside the 24-hour window3,000 sent · 1,000 in the free tier2,000 × ₹0.1150₹230
Marketing templates (broadcasts, offers)0 × ₹0.8631₹0.00
Utility templates (updates, reminders)0 × ₹0.1150₹0.00
Authentication (one-time codes)0 × ₹0.1150₹0.00

Meta's rate card for India, effective 1 Oct 2026 (source). We count replies to ad chats as free and don't take them out of the free 1,000. That assumes they fall inside the ad's free window, and Meta doesn't say whether they use up the free 1,000. Meta's FAQ says any applicable VAT, GST, sales tax or other tax appears on its invoice. Very high utility and authentication volumes get lower tier rates, and some businesses pay higher authentication-international rates; neither is shown here.

What providers add on top

Meta sets the per-message fees. Providers charge for their own software, and some bill Meta's fees through their own invoice. With Zymbler, Meta bills message fees to your own WhatsApp Business account directly.

What this page can't tell you

  • Whether messages in a Click-to-WhatsApp ad's free window use up the 1,000 free messages. Meta doesn't say.
  • What your provider charges for its own software. Meta doesn't set that.

What to read next


Questions people ask

What is the cost of a WhatsApp marketing message in India?
₹0.8631 (US$0.0118) for each delivered marketing message to a +91 number, from 1 October 2026.
What does a WhatsApp reply cost in India?
₹0.1150 per delivered service message, after the 1,000 free ones each business phone number gets every month. Replies were free from November 2024 until 30 September 2026.
Is GST charged on WhatsApp API messages?
Meta's FAQ says the applicable VAT, GST, sales tax or any other applicable tax will be included in your invoice. It doesn't give a rate for India, so we don't either. Check the tax line on your own Meta invoice.
Is the WhatsApp Business API free in India?
Not entirely. You pay for each delivered message, but each business phone number gets 1,000 free service messages a month, and replies inside a Click-to-WhatsApp ad's free window cost nothing. The WhatsApp Business app on your phone is free to download and use; some optional extras from Meta cost money.
Do I pay the India rate for customers abroad?
No. Meta prices a message by the recipient's country code. An Indian business messaging a +971 number pays the UAE rate (₹4.2114 for marketing), and a business abroad messaging a +91 number pays the India rate.
Which currency will I be billed in?
You choose a currency when the Messaging account is created and can't change it on that account; Meta's Currency Migration API helps move to an account in another currency. Meta requires eligible India-based customers to move all their Messaging accounts to INR by 31 December 2026, and from 1 January 2027 it stops delivering messages from their non-INR accounts.
Are there discounts for high volume?
Only on utility and authentication messages, in tiers that apply at very high monthly volumes. Service and marketing messages have no volume tiers.
Does Zymbler charge for Meta's message fees?
Zymbler doesn't bill Meta's message fees. Meta bills them to your own WhatsApp Business account directly, using the payment method you add in Meta's tools.

WhatsApp, Meta, Meta Business Agent, Meta One, Messenger and Instagram are trademarks of Meta Platforms, Inc. or its affiliates. Zymbler is independent and not endorsed by Meta.


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